Terms & Conditions

Río Celeste Sloth Tubing Tour

"Adventure and Nature in Every Journey"

Last updated: March 12, 2026
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General Information

At Río Celeste Sloth Tubing Tour, we are committed to providing safe, organized, and high-quality adventure experiences in the majestic Río Celeste and its surroundings, located in the Northern Zone of Costa Rica.

By making a reservation with us, you agree to the following terms and conditions that govern our tours and excursions.

Our greatest treasure is the stunning Río Celeste, the perfect setting for our activities. Gliding through its turquoise waters, surrounded by vegetation, jungle sounds, and wildlife, is a unique experience that only this corner of Costa Rica can offer.

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Reservations & Payments

  • Reservations must be made in advance through our official communication channels: WhatsApp, email, or our website.
  • We accept different payment methods, including cash, credit or debit card (with an additional 13% surcharge), and payment link.
  • All reservations are subject to availability and confirmation by our team.

Minimum Participants

All our tours require a minimum of 2 people per reservation.

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Cancellations & Modifications

Free Cancellation

Cancel or modify your reservation up to 48 hours before the scheduled tour time without penalty.

Non-Refundable

Cancellations made within 48 hours of the activity are not refundable.

Weather Conditions

In case of adverse weather, river conditions, or safety concerns, the tour may be rescheduled at no additional cost.

Important: In case of adverse weather conditions, increased river flow, closed access roads, or any circumstance beyond our control that may affect safety, the tour may be rescheduled without additional cost.
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Services Included

To ensure a safe and enjoyable experience, our tubing tours and excursions include:

Complete Safety Equipment (life vest and helmet)
Certified Local Guides with experience
Safety Briefing before starting
Full Assistance throughout the tour
Strategic Stops as needed
Private Parking secure area

Specific details may vary depending on the tour booked.

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Participant Responsibilities

1

Accurate Information

Participants must provide accurate information at the time of booking, including relevant medical conditions.

2

Follow Instructions

It is mandatory to follow the guide's instructions at all times to ensure the safety of the group.

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Punctuality

We recommend arriving on time to the meeting point to avoid delays.

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Personal Belongings

Río Celeste Sloth Tubing Tour is not responsible for personal belongings lost, damaged, or forgotten during the activity.

Important Restrictions:
  • Tubing: Children must be over 5 years old
  • Horseback Riding: Not suitable for pregnant women or children under 3 years old
  • Do not wear jewelry (necklaces, rings, bracelets)
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Our Commitment

At Río Celeste Sloth Tubing Tour, we take pride in offering experiences based on safety, respect for nature, and Costa Rican hospitality.

Every adventure on Río Celeste is an opportunity to share the unique beauty of its turquoise waters and create unforgettable memories with our visitors.

🌴 We work with passion and commitment, combining adventure, tranquility, and the Pura Vida spirit that represents us.

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Payment Methods

For your convenience, we offer a secure and simple payment process:

Cash

USD & Costa Rican Colones

No additional fee

Credit/Debit Card

Visa, Mastercard

+13% surcharge

Payment Link

Secure online payment

Varies by method

SINPE Móvil

Costa Rican bank transfer

No additional fee

All transactions are processed digitally and payment receipts are issued.

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Data Protection

Your Privacy Matters

At Río Celeste Sloth Tubing Tour, we value your privacy. All personal information collected is treated responsibly and in accordance with current data protection regulations.

  • We never sell your personal data
  • Information is used only for booking purposes
  • Secure storage of all customer data
  • You can request data deletion at any time
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Contact Information

For inquiries, clarifications, or special requests, please contact us through our official channels:

It will be our pleasure to assist you!

"Adventure and Nature in Every Journey"